Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cindy Lawrence

November 8, 2023

5  out of  5 rating by Cindy Lawrence
"In todays’ times, it’s really hard to speak with anyone on the phone who has genuinely kind customer service. Most representatives have zero personality or are simply mad at the world. I’ve encountered these type of people too many times to count. I’m leaving this review to let all know how nice and genuine Chris was to me. I was shopping for auto and home insurance and had so many questions which Chris explained patiently. And, the best part is the 2 policies I purchased are cheaper than my former insurance company. (And this is another important issue that isn’t encountered often)."

JoRita Rwizi

October 29, 2023

5  out of  5 rating by JoRita Rwizi
"Excellent advice and customer service."

Jahra Mitchell

October 13, 2023

5  out of  5 rating by Jahra Mitchell
"Working with this State Farm Insurance firm was a pleasant and smooth experience. My questions were asked regarding Auto loan options and so far so good. Would recommend!"

Eddie Chambliss

October 11, 2023

5  out of  5 rating by Eddie Chambliss
"Great customer service"

Candace Fitch

October 7, 2023

5  out of  5 rating by Candace Fitch
"Awesome buying experience! Call them!"

Meryeth Fonseca

October 5, 2023

5  out of  5 rating by Meryeth Fonseca
"Every time I have had to deal with Chris H. Tramel at State Farm my experience has been great! No problems or worries at all. I greatly appreciate his service and patience."

Ta'Niya Stubbs

October 1, 2023

5  out of  5 rating by Ta'Niya Stubbs
"OSmith was excellent explaining coverages and helping make a good buying decision! Highly recommended!"


September 30, 2023

5  out of  5 rating by lillost
"Chris was great in helping me switch from my previous insurance to State Farm. Very simple and concise process."

Hart Mechanical

September 25, 2023

5  out of  5 rating by Hart Mechanical
"You will not find a more responsive and detailed oriented agency. I was recommended to this agency and they have not disappointed one time. I feel covered and protected due to the knowledge and concern displayed during my consultations and policy agreements. I am a small business owner and I can rest assured that my best interest are in great hands. Thank you Mr. Smith and team! HH"


September 8, 2023

5  out of  5 rating by NATASHA DRAYTON
"The team at the O Smith SF agency is beyond awesome, especially Chris!!! His response turnaround time was more than impressive. He responded to every email and text message in no time. Thanks so much, I appreciate you… have no idea how busy I am; your since or urgency made my life that much easier!!! Saving time is just as important as saving money and you allowed me to do both."

Mrs Hartley

August 29, 2023

5  out of  5 rating by Mrs Hartley
"Mr. O. Smith was very attentive and detailed with his work and my questions. I have no doubt the quote that was given is the right policy I will need. Thank you for answering the phone and sitting with me to discuss this auto-renters bundle."

Lyndell Whiters

August 25, 2023

5  out of  5 rating by Lyndell Whiters
"Great customer service and great staff!!!!!! O.Smith is very knowledgeable, courteous, and very professional!!!! Always feel easy when calling and getting my business handled….recommend definitely for insurance needs!!!"

calandra willingham

August 24, 2023

5  out of  5 rating by calandra willingham
"I bought a renter’s insurance policy here and the service was great. The team here is extremely professional, knowledgeable and very courteous. Thanks so much, guys. I really appreciate you. ❤️❤️❤️❤️"

Ju Ju

August 23, 2023

5  out of  5 rating by Ju Ju
"I was in the process of renewing my insurance with a competitor.. I began searching for new rates and end up saving hundreds monthly by working with O Smith -Statefarm"

Danis Gonzalez

August 22, 2023

5  out of  5 rating by Danis Gonzalez
"Very efficient always answer calls and resolves any issues or concerns"

Pamela Wilcox

August 22, 2023

5  out of  5 rating by Pamela Wilcox
"Great staff. I am delighted to have them as my team."

Andrea Nealy

August 22, 2023

5  out of  5 rating by Andrea Nealy
"Very helpful with quick response time."

Katy Morecraft

August 15, 2023

5  out of  5 rating by Katy Morecraft
"Customer Service, Customer Service, Customer Service. Very glad I called this location & started my new policy right away. Will recommend to all."

James Tramel

August 10, 2023

5  out of  5 rating by James Tramel
"If you are in the market for a quote on auto, home, or life insurance, then I would highly recommend O Smith and his team."

Sarah Schook

August 4, 2023

5  out of  5 rating by Sarah Schook
"Christopher Tramel has been an absolute pleasure to work with!"

Maria Poulos

August 2, 2023

5  out of  5 rating by Maria Poulos
"I enjoyed my experience with state farm. Chris made the process easy and simple. I was able able to save money on our auto insurance, which we are extremely grateful. I would highly recommend Chris. Thanks again!"

Chris Jupin

June 15, 2023

5  out of  5 rating by Chris Jupin
"Working with the O. Smith team has been amazing, in particular Chris T. Chris was excellent in finding us a new homeowners and auto policy after moving over from another insurance group. Chris is kind, professional, and prompt, and has exceeded my expectations 10x over. I cannot say enough good things about working with this office."


May 22, 2023

5  out of  5 rating by ZI NA
"Mr. Smith and his team are a group of professionals who go above and beyond for their clients. I highly recommend this agency. Thank you so much for all your help!"

Trina Terrell

May 2, 2023

5  out of  5 rating by Trina Terrell
"Mr. O. Smith, the owner, is amazing!!! He gives the most honest and helpful insurance advice to his customers. I don’t really do reviews, but Mr. O. deserves this review. He has become a family friend. We truly appreciate him!!!"

Netflix Man

March 20, 2023

5  out of  5 rating by Netflix Man
"This is Mohammed, and I am delighted to write an excellent review for Mike Chislak, a sales agent at State Farm insurance who recently assisted me with my auto insurance application. From the moment I spoke with Mike, I was impressed with his professionalism, attention to detail, and commitment to providing outstanding customer service. He took the time to understand my unique needs and circumstances and provided me with tailored recommendations that were both comprehensive and affordable. Throughout the application process, Mike was patient and thorough in answering my questions and addressing any concerns I had. He went above and beyond to ensure that I had a clear understanding of the policy options available to me and helped me make informed decisions that best met my needs. I highly recommend Mike and the services he provides to anyone in need of insurance."