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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawn Barnes

Shawn Barnes

October 25, 2024

5  out of  5
rating by Shawn Barnes
"Agent O Smith, was very proactive in getting our quote fulfilled. He answer all our questions and made sure to find our the right fit and savings for our insurance. I'm really grateful for the service provided for my mother and i"
We responded:
"Thank you Shawn for your 5-star review. We are here to please, let us know if you have any questions or concerns. I really appreciate you choosing us for your insurance needs. "
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Michael Robinson

October 24, 2024

5  out of  5
rating by Michael Robinson
"Adar thank you for going over my quote with me. I appreciate you for your kindness."
We responded:
"Thank you for your 5-star review Michael. I will be sure to share your kind words with Adar, she is a true asset to our team. "
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Maurice Sutton

October 24, 2024

5  out of  5
rating by Maurice Sutton
"Verissa and Adar made my process getting my auto coverage a breeze! Highly recommend O. Smith State Farm"
We responded:
"Thank you for your 5-star review Maurice. We will be sure share your kind words with Adar and Verissa. They are true gems. "
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Shameeka Mitchell

October 24, 2024

5  out of  5
rating by Shameeka Mitchell
"Adar was extremely helpful in assisting my mother with paying her bill. She has so much patience and that’s what’s missing in the customer service industry. She takes care of her people."
We responded:
"Thank you for the 5-star review Shameka. We are here to serve! I will be sure to share your kind words with Adar. "
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MiChere Daniels

October 24, 2024

5  out of  5
rating by MiChere Daniels
"Adar was extremely helpful explaining how auto insurance works. O Smith State Farm is highly recommended!!"
We responded:
"Thank you for your 5-star review MiChere! Thank your choosing us for insurance and financial service needs. "
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Alexandria Dugger

October 17, 2024

5  out of  5
rating by Alexandria Dugger
"Extremely helpful and accommodating. I switched my insurance in 15 minutes and the transition was seamless!"
We responded:
"Thank you for your 5 Star review Alexandria. Thank you for trusting us with your insurance needs. We are here to serve. "
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waheeda nur

October 1, 2024

5  out of  5
rating by waheeda nur
"I recently had the pleasure of speaking with Adar as I’m looking to reinstate my car insurance. From the start, Adar was incredibly helpful and knowledgeable. She took the time to walk me through the process and answered all of my questions with patience and clarity. Her friendly demeanor made the experience much more pleasant, especially during a stressful time. Thanks to her assistance, I found a great quote that fits my budget. I highly recommend Adar for anyone looking for reliable and supportive insurance guidance"
We responded:
"Thank you so much for sharing your experience! We’re delighted to hear that Adar was able to assist you with such care and professionalism. Her commitment to providing clear and patient guidance, especially during stressful situations, is a reflection of our team's dedication to helping customers find the best coverage that fits their needs. We truly appreciate your recommendation and look forward to continuing to support you!"
Profile photo of Zubaidah Iman

Zubaidah Iman

September 27, 2024

5  out of  5
rating by Zubaidah Iman
"Adar was very helpful and sweet! She was helpful with giving me an advice on insurance. Her customer service was exceptional! I would definitely recommended her to anybody."
We responded:
"Zubaidah thanks for your 5 Star review. Adar is a true gem. We will be sure to pass along your kind words. "
Profile photo of Sadia S.Hassan

Sadia S.Hassan

September 27, 2024

5  out of  5
rating by Sadia S.Hassan
"I called because I had a few questions about my policies. How lucky am I that Adar Hussein answered. She was friendly and helped me with all of my questions. She provided me with the best customer service."
We responded:
"Sadia we are lucky too, to have Adar on our team. Thank you for the 5 Star review. "
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Santo Salman

September 25, 2024

5  out of  5
rating by Santo Salman
"Adar is very professional and extremely helpful."
We responded:
"Santo thank you for your 5 Star review. We are here to serve. I will be sure to share your kind words with Adar. "
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Quintin Muldrow

September 5, 2024

5  out of  5
rating by Quintin Muldrow
"Verissa was so wonderful in helping me the best rate for my insurance. While also upselling me on some great deals. She keeps me informed of any deals that I can get as well. Whenever I need a quote I make sure I reach out to contact Ms. Moon and she does an extremely great job at getting me whatever I need at a great reasonable price. She is not cheesy or cringy as other insurance sellers, she is genuine trustworthy"
We responded:
"Mr. Muldrow thank you for your 5-star review. We are here to serve; I will be sure to share your feedback with Verissa. She is a true gem. "
Profile photo of Faduma Hussein

Faduma Hussein

August 28, 2024

5  out of  5
rating by Faduma Hussein
"Adar was able to assist me with my renters policy when my agents office would not pick up the phone. She had great customer service and was able to provide me the documents to send to my apartment complex. Great work!"
We responded:
"Thank you for the 5-star review Ms. Hussien. Adar is a true asset to our team; we will be sure to pass along your kind words. "
Profile photo of Jessica Franklin

Jessica Franklin

August 27, 2024

5  out of  5
rating by Jessica Franklin
"Adar is very helpful and understanding. I appreciate the time she takes when helping me understand my coverage. Thank you Adar!"
We responded:
"Thank you for the 5-star review Ms. Franklin. We are here to serve; I will be sure to pass along your feedback to Adar. "
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Bridgette Smith

August 19, 2024

5  out of  5
rating by Bridgette Smith
"Awesome buying experience. I recommend O and Team!"
We responded:
"Thank you for the 5-star review Ms. Smith. We are here to serve. "
Profile photo of Miah Jackson

Miah Jackson

August 15, 2024

5  out of  5
rating by Miah Jackson
"I spoke to Verissa and Adar on behalf of my mom’s auto insurance and they were extremely helpful and patient. Very kind ladies . You don’t find great customer care often and I would recommend this office 365 days a week!!!"
We responded:
"Thank you for your 5-star review Ms. Jackson. Verissa and Adar are true gems. We are very proud of them. "
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R T

August 13, 2024

5  out of  5
rating by R T
"Great customer service!!!! A++++++++ employee made sure to follow up with me and offer great discounts!!!"
We responded:
"Thank you for the 5-Star review! We are here to serve; let anyone you know in the market we are here! "
Profile photo of MaTiya Smith

MaTiya Smith

August 12, 2024

5  out of  5
rating by MaTiya Smith
"Adar provided great customer service!"
We responded:
"Thank you for the 5-Star Review. We will be sure to pass your kind words to Adar. We are so proud to have her as a vital part of our team. "
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Litty Babe

July 31, 2024

5  out of  5
rating by Litty Babe
"Oh my they were so nice and informative. I am going to stay with O Smith ."
We responded:
"Thank you for your 5-star review. We really appreciate your business and kind words. Please send anyone you know needing our services our way. "
Profile photo of Whitney Kitchens-Hill

Whitney Kitchens-Hill

July 30, 2024

5  out of  5
rating by Whitney Kitchens-Hill
"Varissa was awesome. She helped me swap my car insurance from Travelers, with almost the exact same coverage and she managed to save me 800 on my policy. She is already available when I have any questions or problems. If you want the personal experience that most companies do not offer or value any more call Varissa. She will get you taken care of."
We responded:
"Thank you for your 5-star review Ms. Hill. I will be sure to pass along your kind words to Verissa, she is a gem. "
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Camryn

July 24, 2024

5  out of  5
rating by Camryn
"Varissa was helpful at this location. Although I am not a customer here… she still took a great deal of time explaining how to reach out to claims and what to expect. People generally will not help you if they’re not benefiting, but I appreciate her for helping a stranger in need."
We responded:
"Camryn thank you for the 5-star review. We really appreciate the kind words and will be sure to pass it on to Varissa. If you know any that may need her services, please refer. She is a true customer servant. "
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Andriel Helms

July 23, 2024

5  out of  5
rating by Andriel Helms
"Ms.Verissa is absolutely 💯 the very BEST!"
We responded:
"Ms. Helms thank you for your 5-star review! We are here to serve. "
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Khalilah Magbie

July 19, 2024

5  out of  5
rating by Khalilah Magbie
"Adar was ver helpful when I called to make recent changes to my policy. She had a pleasant attitude and was very professional. The office as a whole is very professional and friendly. Been with this office for 6+ years now."
We responded:
"Ms. Magbie thank you for your 5 star review. I will be sure to pass you kind words to Adar, she is such an amazing asset to our team. "
Profile photo of Shell Truly

Shell Truly

July 16, 2024

5  out of  5
rating by Shell Truly
"Adar was very patient and attentive to what I needed assistance with. She answered all my questions without making me feel like I’m being a bother. Really appreciate her time and effort."
We responded:
"Ms. Truly thank you for your 5-star review and your kind words. We appreciate the opportunity to serve you and your insurance needs. "
Profile photo of Lucinda Donaldson

Lucinda Donaldson

May 6, 2024

5  out of  5
rating by Lucinda Donaldson
"Very helpful and knowledgeable."
We responded:
"Lucinda thank you for your 5-Star review. Please let us know if we can assist you further in your insurance needs. "
Profile photo of Tammera Williams

Tammera Williams

May 6, 2024

5  out of  5
rating by Tammera Williams
"Very knowledgeable and open with specific details"
We responded:
"Thank you, Tammera, for your 5-star review! We are here to serve you. Please don't hesitate to reach out. "