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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Soaring Eagle

March 21, 2025

5  out of  5
rating by Soaring Eagle
"I’m a loyal customer of State Farm for nearly 30 years. I’ve been under this agency for probably 5-7 years, They are wonderful and personable. I don’t feel like a customer but rather a family member. We receive birthday and greeting cards as well."
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Margaret Rullow

March 21, 2025

5  out of  5
rating by Margaret Rullow
"Mr . Smith is an Agent who cares. Could not ask for anyone better. Thank you for all you do and for all you did to assist me ."
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Susan Davis

March 21, 2025

5  out of  5
rating by Susan Davis
"Very business friendly, detail oriented, and they’re there when you need them. Definitely recommend."
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Lee

March 20, 2025

5  out of  5
rating by Lee
"Great friendly staff that is attentive to tge customer's needs and wants."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eliza Benjamin

March 20, 2025

5  out of  5
rating by Eliza Benjamin
"Very professional business!!"
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Judie Morgan

March 20, 2025

5  out of  5
rating by Judie Morgan
"My State Farm agent has always been prompt in responding to my requests. He's always willing to share his knowledge when I have questions, he and his team are difference makers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kevin orr

March 20, 2025

5  out of  5
rating by kevin orr
"This office always goes out of their way to help me when I need help with any questions I have. Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeanetta Houston

March 20, 2025

5  out of  5
rating by Jeanetta Houston
"Mr. Smith and his staff was very helpful to me when I had my first car accident. I didn't understand what I needed to do and they directed me in this situation."
We responded:
"Thank you, Ms. Houston for your 5-star review. I will be sure to share your kind words with the team. "
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Al Hamilton

March 20, 2025

5  out of  5
rating by Al Hamilton
"Professional and efficient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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LaYvonne Gilbert

March 20, 2025

5  out of  5
rating by LaYvonne Gilbert
"My experience with Mr. Jaquez Gilbert was phenomenal! He was very knowledgeable about the services he explained my coverage thoroughly and I signed up for 2 policies because of him! I truly appreciate the service and he is a great representative of O Smith State Farm Insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leon Alexander

March 20, 2025

5  out of  5
rating by Leon Alexander
"A great insurance company been with this company for years"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natalie Brooks

March 19, 2025

5  out of  5
rating by Natalie Brooks
"Everyone i have spoken with are very friendly, knowledgeable and patient when you ask questions. You actually get return calls within a reasonable time. Overall satisfied"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cecilia Whitley

March 19, 2025

5  out of  5
rating by Cecilia Whitley
"We have had State Farm homeowners insurance for several years, but as newcomers to Georgia, we needed a trusted local agency. O Smith Insurance was highly recommended to us, and they did not disappoint! Their team made the transition seamless, providing excellent service and ensuring we had the right coverage for our new home. We’re very pleased and highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Harold Woods

March 19, 2025

5  out of  5
rating by Harold Woods
"Awesome!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Essence taylor

March 18, 2025

5  out of  5
rating by Essence taylor
"Thank you State Farm for your amazing service. Your staff is so polite and kind anytime I have called. Mr.O.Smith is wonderful as well it’s been a pleasure to do business with them"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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D

March 18, 2025

5  out of  5
rating by D
"I’ve truly enjoyed being part of the State Farm team. From home to car insurance I’ve received the best experience from advice to discounts. I want to share the experience and invite everyone to become part of the team. Thank you State Farm for being an asset in my life."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tanya Matthews

March 18, 2025

5  out of  5
rating by Tanya Matthews
"It has been a pleasure having O Smith as our agent for many years now. We experienced a recent accident and his office handled our claim in a timely and professional manner. His office is always pleasant when we call for service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Philepe Upshaw

March 18, 2025

4  out of  5
rating by Philepe Upshaw
"Their great and always available to help and answer questions concerning my policy"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Felencia Ferguson

March 18, 2025

5  out of  5
rating by Felencia Ferguson
"O. Smith and his staff are awesome. Always available, polite, and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy Fowler

March 17, 2025

5  out of  5
rating by Nancy Fowler
"I have been with Statefarm over 40 years, O Smith has been there the last few years, he keeps me abreast of all things happening with my insurance coverage, thank you Mr Smith and staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Phillip Brown

March 17, 2025

5  out of  5
rating by Phillip Brown
"It’s great"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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C. Butcher

March 14, 2025

5  out of  5
rating by C. Butcher
"I have been with State Farm Insurance for quite sometime and O Smith has been one of the best insurance agents I have worked with. He is not only approachable and friendly, but also patient and very knowledgeable. He consistently takes the time to answer my questions and ensures I have a clear understanding with full transparency."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barbara Jones

March 14, 2025

5  out of  5
rating by Barbara Jones
"Excellent Customer Service the staff is very friendly and helpful. I been O Smith at State Farm Insurance Agent for years. I'm already satisfied. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Weaver

March 12, 2025

5  out of  5
rating by Maria Weaver
"My service with this office has been impeccable. They have went above and beyond each time I’ve required their assistance. From my vehicle being stolen to being involved in an accident, each time I was referred to a wonderful body shop and the car rental process was smooth. Thank you for the continuous effort to provide excellent customer service. 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of OM wall

OM wall

March 12, 2025

5  out of  5
rating by OM wall
"O Smith is an insurance agent I can trust. This State Farm agency has always given me the best advice on all by insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"