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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Santo Salman

September 25, 2024

5  out of  5
rating by Santo Salman
"Adar is very professional and extremely helpful."
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Quintin Muldrow

September 5, 2024

5  out of  5
rating by Quintin Muldrow
"Verissa was so wonderful in helping me the best rate for my insurance. While also upselling me on some great deals. She keeps me informed of any deals that I can get as well. Whenever I need a quote I make sure I reach out to contact Ms. Moon and she does an extremely great job at getting me whatever I need at a great reasonable price. She is not cheesy or cringy as other insurance sellers, she is genuine trustworthy"
We responded:
"Mr. Muldrow thank you for your 5-star review. We are here to serve; I will be sure to share your feedback with Verissa. She is a true gem. "
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Faduma Hussein

August 28, 2024

5  out of  5
rating by Faduma Hussein
"Adar was able to assist me with my renters policy when my agents office would not pick up the phone. She had great customer service and was able to provide me the documents to send to my apartment complex. Great work!"
We responded:
"Thank you for the 5-star review Ms. Hussien. Adar is a true asset to our team; we will be sure to pass along your kind words. "
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Jessica Franklin

August 27, 2024

5  out of  5
rating by Jessica Franklin
"Adar is very helpful and understanding. I appreciate the time she takes when helping me understand my coverage. Thank you Adar!"
We responded:
"Thank you for the 5-star review Ms. Franklin. We are here to serve; I will be sure to pass along your feedback to Adar. "
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Bridgette Smith

August 19, 2024

5  out of  5
rating by Bridgette Smith
"Awesome buying experience. I recommend O and Team!"
We responded:
"Thank you for the 5-star review Ms. Smith. We are here to serve. "
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Miah Jackson

August 15, 2024

5  out of  5
rating by Miah Jackson
"I spoke to Verissa and Adar on behalf of my mom’s auto insurance and they were extremely helpful and patient. Very kind ladies . You don’t find great customer care often and I would recommend this office 365 days a week!!!"
We responded:
"Thank you for your 5-star review Ms. Jackson. Verissa and Adar are true gems. We are very proud of them. "
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R T

August 13, 2024

5  out of  5
rating by R T
"Great customer service!!!! A++++++++ employee made sure to follow up with me and offer great discounts!!!"
We responded:
"Thank you for the 5-Star review! We are here to serve; let anyone you know in the market we are here! "
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MaTiya Smith

August 12, 2024

5  out of  5
rating by MaTiya Smith
"Adar provided great customer service!"
We responded:
"Thank you for the 5-Star Review. We will be sure to pass your kind words to Adar. We are so proud to have her as a vital part of our team. "
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Litty Babe

July 31, 2024

5  out of  5
rating by Litty Babe
"Oh my they were so nice and informative. I am going to stay with O Smith ."
We responded:
"Thank you for your 5-star review. We really appreciate your business and kind words. Please send anyone you know needing our services our way. "
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Whitney Kitchens-Hill

July 30, 2024

5  out of  5
rating by Whitney Kitchens-Hill
"Varissa was awesome. She helped me swap my car insurance from Travelers, with almost the exact same coverage and she managed to save me 800 on my policy. She is already available when I have any questions or problems. If you want the personal experience that most companies do not offer or value any more call Varissa. She will get you taken care of."
We responded:
"Thank you for your 5-star review Ms. Hill. I will be sure to pass along your kind words to Verissa, she is a gem. "
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Camryn

July 24, 2024

5  out of  5
rating by Camryn
"Varissa was helpful at this location. Although I am not a customer here… she still took a great deal of time explaining how to reach out to claims and what to expect. People generally will not help you if they’re not benefiting, but I appreciate her for helping a stranger in need."
We responded:
"Camryn thank you for the 5-star review. We really appreciate the kind words and will be sure to pass it on to Varissa. If you know any that may need her services, please refer. She is a true customer servant. "
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Andriel Helms

July 23, 2024

5  out of  5
rating by Andriel Helms
"Ms.Verissa is absolutely 💯 the very BEST!"
We responded:
"Ms. Helms thank you for your 5-star review! We are here to serve. "
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Khalilah Magbie

July 19, 2024

5  out of  5
rating by Khalilah Magbie
"Adar was ver helpful when I called to make recent changes to my policy. She had a pleasant attitude and was very professional. The office as a whole is very professional and friendly. Been with this office for 6+ years now."
We responded:
"Ms. Magbie thank you for your 5 star review. I will be sure to pass you kind words to Adar, she is such an amazing asset to our team. "
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Shell Truly

July 16, 2024

5  out of  5
rating by Shell Truly
"Adar was very patient and attentive to what I needed assistance with. She answered all my questions without making me feel like I’m being a bother. Really appreciate her time and effort."
We responded:
"Ms. Truly thank you for your 5-star review and your kind words. We appreciate the opportunity to serve you and your insurance needs. "
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Lucinda Donaldson

May 6, 2024

5  out of  5
rating by Lucinda Donaldson
"Very helpful and knowledgeable."
We responded:
"Lucinda thank you for your 5-Star review. Please let us know if we can assist you further in your insurance needs. "
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Tammera Williams

May 6, 2024

5  out of  5
rating by Tammera Williams
"Very knowledgeable and open with specific details"
We responded:
"Thank you, Tammera, for your 5-star review! We are here to serve you. Please don't hesitate to reach out. "
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Alice Lewis

April 19, 2024

5  out of  5
rating by Alice Lewis
"Very professional and understanding"
We responded:
"Ms. Alice thank you for your 5 Star review. We are here to serve, thanks for choosing us for your insurance needs. "
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Shanyia Bennett

March 7, 2024

5  out of  5
rating by Shanyia Bennett
"Verissa helped me and some of my roomies understand renters insurance. Highly recommend O. Smith State Farm!"
We responded:
"Thanks for the review, Shanyia! I will pass that feedback to Verissa. I am happy to hear she was able to assist you with your renters insurance. If there is anything else we can do to help please let us know!"
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Sabriena Gibbs

February 11, 2024

5  out of  5
rating by Sabriena Gibbs
"Adar was very professional & prompt response in an insurance quote and binder. I have been a State Farm customer for over 25 years!"
We responded:
"Ms. Gibbs thanks for sharing your experience with Adar. She is a true asset to our agency team. We really appreciate the 5-star review as well. We are here to serve! "
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Nefeteria Brewster

February 5, 2024

5  out of  5
rating by Nefeteria Brewster
"I had the wonderful opportunity to speak with Jaquez who helped me get set up with a renter’s insurance policy. He was knowledgeable about the process and very kind. He took the time to verify and confirm my information. It is a great and enlightening customer service experience that I have received in awhile. Thank you State Farm and Jaquez!"
We responded:
"Thank you for sharing your positive experience with Jaquez! We're delighted to hear that he provided you with knowledgeable and kind assistance in setting up your renter's insurance. We appreciate your feedback and are pleased to have been a part of your great customer service experience. If you have any further questions or needs, don't hesitate to reach out. Thank you for choosing us!"
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Lawana Booker

February 2, 2024

5  out of  5
rating by Lawana Booker
"I have been with O Smith over 15 years! I can't see myself going anywhere!❤️"
We responded:
"Thanks for the 5-Star review Ms. Booker. We are here to serve, never hesitate to let us know what you need. "
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Wallat Salih

February 2, 2024

5  out of  5
rating by Wallat Salih
"I was shopping for home and insurance but luckily I get a random call from Jaquez asking if I’m shopping for insurance. He’s been very help to me definitely recommend"
We responded:
"Wallat we are very appreciative for your 5-Star review. We are here to serve. "
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Ty Hunter

February 1, 2024

5  out of  5
rating by Ty Hunter
"Thanks Mr. O to you and your staff for years of service! The staff is always accommodating and knowledgeable. Way to go State Farm 😊"
We responded:
"Ty thank you for the 5-Star review. We really appreciate you allowing us to take care of your insurance needs. We are here to serve. "
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Stephanie Morgan

February 1, 2024

5  out of  5
rating by Stephanie Morgan
"State Farm has been a great option for car insurance. I absolutely appreciate my assigned State Farm agent. Very professional, kind and understands that life happens. I definitely recommend State Farm for home and auto insurance"
We responded:
"Ms. Morgan thank you for the 5-Star review. We are here to serve, thanks for choosing O Smith State Farm for your insurance needs. "
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Ismahan Hussein

January 30, 2024

5  out of  5
rating by Ismahan Hussein
"I’m with another State Farm agent and Adar was still able to answer all my questions while being so polite and kind. Then she transferred me to my correct agent. Thank you Adar for the Great customer service!"
We responded:
"Ismahan thank you for the 5-star review. Adar is a true customer servant that delivers at a very high level. I will be sure to share your kind words with her. "